Credit One Bank will pay its customers under the robocall class action settlement of $14 million. Customers or non-customers who received the telemarketing during the class periods can check the settlement payout, eligibility, and other details.
The lawsuit was filed against Credit One Bank for calling customers and non-customers through automated calls without their consent. The lawsuit alleged the calls were continued even after they asked to stop such calls. The plaintiff claims it’s a violation of the Telephone Consumer Protection Act, which bans robocalls without consent.
The bank has agreed to resolve the lawsuit with a settlement fund without admitting any wrongdoing. Under this settlement, the class members can receive a maximum payment of up to $1000.
Who can claim the Credit One Bank Robocall Settlement?
The Credit One Bank Robocall settlement official website has yet to be made public. However, based on the settlement, the following will be the eligibility criteria for the class members who can file the claim form:
- You have received a pre-recorded or automated call related to telemarketing or payment reminders from Credit One during 2014 and 2019.
- You have not given consent to the robocall ever, or you have asked to stop the call, but it was not stopped.
- You can also claim even if you were not a customer of the Credit One Bank, but received the call on your registered number.
What will be your Credit One Bank Robocall settlement payout?
The Credit One Bank Robocall settlement offers a payout from the $14 million settlement fund, where the money will be used to cover the administration expenses, attorney fees & cost, and service awards for class representatives.
The compensation for each person depends on the number of claims filed, the net settlement fund, and other factors; hence, the final payment is not out yet. According to reports, the settlement class members can expect the net settlement fund to be around $9 to $10 million.
So, the payout based on the expected number of claims can be between $100 and $1000 for each claimant. The payment amount can increase or decrease for the claimants, depending on various factors.
How can you claim the Credit One Bank Robocall settlement?
The claim process for the Credit One Bank robocall settlement has not been announced yet. The settlement administrator or Credit One Bank will establish the settlement website first, before starting the claim process, and may send the notice to the identified class members based on the call record.
Following the typical process of the settlement claiming process, you can file the claim form in the following ways:
- Online:
- Visit the official website of Credit One Bank Robocall to be released soon.
- Next, click the Submit claim option and enter your claim ID to log into the portal.
- Now, enter your personal info, phone number, choose your payment method, and other details on the claim form.
- Next, upload the proof of the calls or any other (if any) with the claim form.
- Now, review the entered details once and submit the settlement claim form online.
- Mail: If you can’t file a claim form online, you can download it from the official website and mail it to the settlement administrator’s postal address mentioned on the website.
When can you expect the payment from the Credit One Bank settlement?
Once the claim form deadline is passed, you would have to wait for the final approval from the federal court because the administrator starts the payment distribution afterwards. If the federal court approves the settlement, it will mention the effective date and direct the settlement administrator to prepare for the distribution.
The administrator can take three to five months to review the submitted claim forms and determine the payment. So, based on the review timeline, payment timeline, and payment method, you can expect the payment in 60 to 90 days of the effective date.
Remember, the payout date can extend longer if some appeals against the approval, because there will be no payment until the appeal is resolved.
Affected customers or non-customers of Credit One Bank should remember that no official settlement website has been revealed yet, so be aware of scammers or fake messages. Keep an eye on the Credit One Bank official website or stay tuned to stay updated on the settlement.
Disclaimer: Credit One Bank robocall settlement details are informational; eligibility and payouts are determined by official administrators.
